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FAQ

Frequently asked questions

What is the expected shipping time after I complete a purchase?


Please anticipate longer than normal shipping times as a result of delays related to COVID-19. On average, you can expect your order to arrive anywhere between 7 to 12 business days for orders placed in the US, or 8 to 14 business days for International orders.




What is your return policy?


You may return any unused and unwashed product to the return address within 3 weeks of receiving it. Note that the costs for return shipping must be incurred by the customer. We issue full refunds on returns, but we do not process exchanges. If you are looking to exchange a product, you must return the product and complete a separate order. Please contact info@hellobezlo.com or submit a form on the "Contact" page if you plan to make a return.




Can I make a recommendation for future STEM products?


We would love to hear what kinds of products and designs you want to see from us! Drop us a message using the form on our Contact page.




What other Hello Bezlo products are you currently working on?


We will soon release our new line of products including baby onesies and T-shirts for Bezlo Women!




Will I receive tracking information for my purchase?


Yes. After your order is placed, we start working on fulfillment. Once we have shipped your order, we will automatically send you tracking information so you know when to expect your Bezlo goodies to arrive!





Please excuse longer than normal shipping times due to COVID-19.

For more information on shipping and returns, please visit our FAQ page.

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